How customers opt in to SMS.

Who sends, and who consents

goldenhour is the messaging platform used by independent beauty and wellness professionals (“artists”) to run their bookings. A customer books an appointment on an artist's goldenhour booking page and, in doing so, consents to receive SMS about that appointment. All messages are sent from goldenhour's centralized A2P 10DLC infrastructure on the artist's behalf; the artist's business name appears in the message. This page documents exactly how and where that consent is collected, for campaign review.

The exact opt-in screen every customer sees

Below is the “Your details” step of a goldenhour booking page, where the customer enters their name, email, and mobile number. The SMS consent disclosure sits directly above the “Book it” / “Confirm & pay” button:

The transactional disclosure above is rendered from a shared constant and hashed into our consent records, so the stored proof is byte-for-byte identical to what the customer was shown. The promotional checkbox is unchecked by default for every business — customers opt in to marketing only by ticking it themselves. Booking completes whether or not it is ticked. (For reference, the marketing opt-in records this consent text: “Also send me occasional marketing SMS from this business via goldenhour (rebook reminders, birthday treats, and promotions). Message frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.”)

Verify it live

Open this public, goldenhour-hosted demo booking page — no login, no app, nothing to install. It opens directly on the “Your details” step, with the SMS consent disclosure above the “Book it” button:

Open the demo booking page → goldenhourhq.com/book-demo

Prefer a real, in-production booking page? Every artist has a live one on their own domain — for example book.sobetan.com. Choose any service, then any date and time, and continue to the “Your details” step — the same disclosure appears directly above the submit button.

The screenshot above, the demo page, and every live booking page all render the disclosure from one shared constant, so it is byte-for-byte identical everywhere.

What we send

• Transactional (sent to anyone who books): booking confirmation, day-before reminder, after-care notes, and two-way customer-service replies.
• Promotional (sent only to customers who tick the optional box): occasional rebook reminders, birthday offers, and promotions — a few times per month at most.

Required disclosures, at a glance

• Sender identified: this business, via goldenhour.
• Message types: confirmations, reminders, after-care, and (opt-in) promotions.
• “Message frequency varies.”
• “Msg & data rates may apply.”
• Opt out any time: reply STOP. Help: reply HELP.
• Consent is never a condition of booking; the marketing box is unchecked by default.
• Mobile information is never shared with third parties or affiliates for marketing — see our SMS Terms and Privacy Policy.